Copyright© 2024 HISE CO LTD., All Rights Reserved.

CONTACT US

Inquiry

Inquiry 글쓰기

* is a required entry.

  • Company Name *
  • password *
  • Department *
  • Name *
  • phone number *
  • E-Mail *
옵션
웹에디터 시작 웹 에디터 끝
  • privacy policy

1. Purpose of processing personal information

HISE Co., Ltd ('http://www.hisekor.com/ hereinafter referred to as 'HISE') processes personal information for the following purposes and does not use it for any purpose other than the following purposes. not.

2. Processing and retention period of personal information

① ‘HISE’ processes and retains personal information within the personal information retention and use period agreed upon when collecting personal information from the information subject or within the personal information retention and use period in accordance with the law.
② The specific personal information processing and retention period is as follows.
– Customer registration and management: Membership registration through Kakao Sync and management through Kakao Channel
– Retention period: Upon withdrawal from Kakao Channel, immediate deletion

3. Rights and obligations of information subjects and legal representatives and methods of exercising them. Users can exercise the following rights as subjects of personal information.

① The information subject may exercise the following rights related to personal information protection against ‘HISE’ at any time.
1. Request to view personal information
2. Request for correction if there is an error, etc.
3. Request for deletion
4. Request to suspend processing

4. Fill out the items of personal information being processed

① ‘HISE’ processes the following personal information items.

[Personal information items collected by ‘Haise’]
This is personal information collection items that customers agree to provide when making inquiries with ‘HISE’ customers.

■ For customer inquiries (non-members)
– Required items: name, contact information, email, inquiry details
– Purpose of collection: Reply to customer inquiries and consultation requests, inquiry of service use records for consultation
– Retention period: Retained for 2 years after receiving inquiry (however, preserved until the time specified by relevant laws and regulations)
② In order to protect the personal information of children under the age of 14, ‘HISE’ does not collect personal information of children by only allowing those over the age of 14 to register as a member.

5. Destruction of personal information

In principle, ‘HISE’ destroys the personal information without delay when the purpose of processing personal information has been achieved. The procedures, deadlines and methods for destruction are as follows.’

-Destruction procedure
The information entered by the user is transferred to a separate database after the purpose is achieved (separate documents in the case of paper) and stored for a certain period of time or immediately destroyed in accordance with internal policies and other relevant laws. At this time, personal information transferred to the DB will not be used for any other purpose unless required by law.

-Dusal of destruction
If the personal information retention period has expired, the user's personal information will be retained within 5 days from the end of the retention period, and if the personal information has become unnecessary due to the achievement of the purpose of processing the personal information, abolition of the relevant service, or termination of business, etc. Personal information will be destroyed within 5 days from the date the processing is deemed unnecessary.

6. Matters related to installation/operation and refusal of automatic personal information collection devices

① ‘HISE’ uses ‘cookies’ to store usage information and retrieve it from time to time in order to provide individually customized services.
② Cookies are a small amount of information that the server (https) used to run the website sends to the user's computer browser and are sometimes stored on the hard disk of the user's PC computer.

go. Purpose of use of cookies: They are used to provide optimized information to users by identifying visitation and usage patterns, popular search terms, secure access, etc. for each service and website visited by the user.
me. Installation, operation and refusal of cookies: You can refuse the storage of cookies through option settings in the Tools>Internet Options>Personal Information menu at the top of your web browser.
all. If you refuse to store cookies, you may have difficulty using customized services.
7. Written by Personal Information Protection Manager

① ‘HISE’ is responsible for the overall management of personal information processing, and has designated a personal information protection manager as follows to handle complaints and provide relief for damage from information subjects related to personal information processing.
▶ Personal information protection officer
name :
Position: Representative
Position: CEO
Contact: 055-265-6358, info@HISEkor.com

② All personal information protection-related inquiries, complaint handling, damage relief, etc. that arise while using ‘HISE’ services (or business) can be directed to the personal information protection manager and responsible department.

‘HISE’ will respond and process inquiries from information subjects without delay.

8. Changes to personal information processing policy

① This personal information processing policy is applied from the effective date, and if there are additions, deletions, or corrections of changes in accordance with laws and policies, they will be notified through notices 7 days prior to the implementation of the changes.

9. Measures to ensure the safety of personal information

‘HISE’ is taking the following technical/managerial and physical measures to ensure safety in accordance with Article 29 of the Personal Information Protection Act.

① Minimization and training of employees handling personal information
We are implementing measures to manage personal information by designating employees who handle personal information and limiting it to the person in charge.

② Technical measures against hacking, etc.
In order to prevent leakage and damage of personal information due to hacking or computer viruses, 'HISE' installs security programs, periodically updates and inspects them, installs systems in areas with controlled access from the outside, and technically/physically monitors and blocks them. I'm doing it.
③ Encryption of personal information
The user's personal information is encrypted, stored and managed, so only the user can know it. Separate security functions such as encrypting files and transmission data or using the file lock function are used for important data.
④ Storage of access records and prevention of forgery and falsification
We store and manage records of access to the personal information processing system for at least six months, and use security features to prevent access records from being forged, altered, stolen, or lost.
⑤ Restriction of access to personal information
Necessary measures are taken to control access to personal information by granting, changing, and deleting access rights to the database system that processes personal information, and unauthorized access from outside is controlled using an intrusion prevention system.


10. Remedy for infringement of rights and interests of information subjects

The organizations below are separate from JP Innovation Co., Ltd. If you are dissatisfied with ‘HISE’s’ own personal information complaint handling and damage relief results, or if you need further assistance, please contact us.

▶ Personal Information Infringement Reporting Center (operated by Korea Internet & Security Agency)
– Responsibilities: Reporting personal information infringement, requesting consultation
– Website: privacy.kisa.or.kr
– Phone: (without area code) 118
– Address: Personal Information Infringement Report Center, 3rd floor, 9 Jinheung-gil, Naju-si, Jeollanam-do (301-2, Bitgaram-dong) (58324)

▶ Personal Information Dispute Mediation Committee
– Responsibilities: Request for personal information dispute mediation, group dispute mediation (civil resolution)
– Website: www.kopico.go.kr
– Phone: (without area code) 1833-6972
– Address: (03171) 4th floor, Seoul Government Complex, 209 Sejong-daero, Jongno-gu, Seoul

▶ Supreme Prosecutors' Office Cyber Crime Investigation Team: 02-3480-3573 (www.spo.go.kr)

▶ National Police Agency Cyber Safety Bureau: 182 (http://cyberbureau.police.go.kr)
Chat on WhatsApp